senores American Airways me dirigo a ustedes yo Yolanda Alvarado,mande una nota anterior la cual no se si llego resumo perdi mi conexion saliendo vuelo retrazado four minutos tarde que tenia saliendo de Caracas to Miami vuelo 914 code#UQAHQD/AA perdi mi conexion yendo a NY y tuve que acarrear yo con los gastos no es justo que el vuelo se retraso por website traffic aereo y yo pague con resort y comida agradeceria y se me rreconozca lo ocurrido esto ocurrio el dia 23 de Agosto de 2014sin mas agradezco su atencion 201 921 8130 o mi mail gracias
I are an AA customer for more than 25 a long time. Your service has become disappointing to state the least. It's in all regions of service from check in to , tavel to baggage managing.
I can not understand why I can't have the chance to decide on a seat on flight #1848 from DFW to Bos affirmation LGGSNS
Current flight from Austin to Ft Myers on which I had asked for wheelchair guidance did not give any jetway support and absolutely absolutely nothing in Ft Myers from airplane to baggage claim and NOONE to talk to.
Every now and then you find someone who certainly do the job They can be paid out to accomplish. I not just uncovered a single , I discovered a number of at American Airlines .Whilst traveling 01/twenty five/sixteen from St. Louis Mo. to Ft Lauderdale I left my black canvas Ralph Lauren polo carry on within the gate, I wasn't allowed off the airplane to retrieve it since the doorway was closed along with the jetway eliminated.
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I am very unsatisfied with all your customer service!!! I do think it was more affordable to suit your needs To achieve this to me than to operate the flight which i was initially on, because the flight wasn't complete.
Incredibly let down that has a.A. consumer relations. My wife went to Italy with the memorial of her mother and even though she was there she got bronchitis with ear an infection, subsequently the doctor recommended her never to fly before 1 week to obvious the an infection.
january 26 my son flew non end from st. louis to laguardia airport The big apple. He arrived, his baggage didn’t. He described within the airport that his bag did not occur off the plane. The lady on the booth checked the declare ticket. The bag experienced not still left St. Louis. She gave him a locator range and explained to him they'd be speaking to him before long. They might not obtain it so that they sent him a form to complete of his belongings while in the bag. He despatched it in.
On seven/19/2013 I flew by means of American airlines from Columbus Ohio to Las Vegas Nevada. We experienced a layover in Dallas Tx, at your Fort Really worth airport. I'd the worst expertise I've ever experienced Along with the American Airways Associates there and when I known as purchaser service they have been no help possibly. To start with, one particular of your respective representatives sent us to the incorrect gate; I had to check with a agent wherever our flight might be departing from for the reason that a gate amount was not on my boarding move. We went to your gate instructed and were being despatched to the incorrect gate, because we were at the incorrect gate we did not hear our departing flight information producing us to pass up our flight. We went to your counter asking for a status of our flight because we experienced read almost nothing, one AA attendant on the station wasn't ready to glance something up simply because she was typing or undertaking something else. I explained to her that it was significant since we could miss our flight. She didn’t treatment. Though there was a lengthy line of men and women waiting around to talk to the sole AA rep offered. I waited in line for so long as I could, I then saw an AA representative going for walks by and I ended her additional resources for help, she mentioned there was practically nothing she could do and despatched us to a different AA desk. We went to that desk and we were advised our airplane was proper there outside on the brink of take off and that they would not allow us to around the plane because whenever they called the AA representatives within the aircraft and talk to them to anticipate us it makes Every person mad?
Owning just concluded (3/18) a flight from Miami Airport to Philadelphia, we discovered the service while in the Miami Airport with the American Airline people today was not in line with economical or Skilled service. We were given incorrect Instructions to our Look at-in place, however after we experienced for getting in line for just a safety Test. We were being sent to the wrong location for that operate.
I'm emailing this remark to you to ensure that AA might greater be capable to encourage employees being extra courteous when items go Mistaken.Shopper service could make such a distinction for anyone using your service.
The last two moments I've flown on American Airlines from BWI to MIA my precheck clearance hasn't proven on my ticket. Once i have spoken to customer service I am dismissed with “It is just a glitchâ€.